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Working in the iGaming industry: A beginner's Guide

We’re often asked how working in the iGaming industry looks like; where most jobs are located, what kind of roles, which companies and so on. That’s why we decided to put together a “Beginner’s Guide to working in the iGaming industry”, giving an overview of the companies, roles and locations. For those already working in the iGaming industry, this won’t be anything new, which is why we’ll have a deeper look into companies and locations in later blog posts.

Locations

Gibraltar, Malta and the United Kingdom are the 3 biggest iGaming hubs, next to Israel, Isle of Man and Ireland as smaller hubs.

Gibraltar

On the southern tip of Europe, Gibraltar has been the first country (British Overseas territory actually) opening its doors to the iGaming industry. The first one to have settled here was Victor Chandler (BetVictor) back in 1998, moving the whole company over! Since then, Gibraltar has become one of the main hubs to the iGaming industry.

Some of the bigger names such as bwin.party, William Hill and Gala Coral are headquartered in Gibraltar. It has a favourable tax system for both companies and employees and the salaries are paid in Pounds. With many employees living in Spain and paying everything in Euro, it definitely is an interesting place to work, both financially and culturally with the Spanish lifestyle blended in a British work environment.

→ iGaming Jobs in Gibraltar

Malta

The small island of Malta is situated in the Mediterranean under Italy(Sicily). Although companies have moved here later then is the case with Gibraltar, the last years it has seen a big increase in number of iGaming companies as taxation wise it is the clear winner. It is especially popular with the Nordic iGaming companies such as Betsson, Unibet, Mr. Green, Nordic Bet etc.. The salaries are paid in Euro and life is cheaper then in Gibraltar and London, as a result it attracts a lot of younger people.

→ iGaming Jobs in Malta

United Kingdom

The U.K. is the home base of the iGaming industry, the place where it all started long before there were any websites or online casinos available. It’s not that surprising that many companies still have offices here. While the locations are quite fragmented, most of the roles are located in London (bwin.party, Unibet, Gala Coral, Playtech) and Stoke-on-Trent (bet365), Leeds (William Hill), Warrington (Betfred), Nottingham (Gala Coral) as other cities where one can find iGaming roles. Most third party software providers such as Spielo G2 or GameSys also have offices in London.

→ iGaming Jobs in United Kingdom

Israel

Many big names (888, William Hill) have smaller offices in Israel, which is known for its advanced technology and highly skilled people.

→ iGaming Jobs in Israel

Other Locations

Many iGaming companies operate with specific brands in different countries (eg: PaddyPower operates as Sportsbet in Australia) which have locals employed in that specific country. IT Departments are often (partially) outsourced to India or Eastern European countries (bwin.party with Hyderabad office or Betsson in Kiev, Spielo G2 in Belgrade etc..). Then there are registered offices for license reasons, popular locations for these are the Isle of Man, Costa Rica or Alderney.

→ iGaming Jobs in various locations

As an end note about the location of the roles, most companies offer attractive relocation packages, either a company apartment for a short period of time or cash in hand, plus covering a part of the moving expenses.

Companies

Below a list of the biggest employees and their locations:

→ iGaming companies overview

Roles

The roles in the iGaming industry are quite similar across all companies. We’ve tried to put them together as good as possible. A breakdown of the different departments and their roles would look like this:

Customer Support

This is the main contact point for customers. For such roles, native speakers are always preferred when it comes to the language required. The ideal candidate also lives locally, relocation packages not being provided.

Customer Support roles usually require shift work, either night or day, working week-ends and on important events (World Cup, Champions League Final, Grand National Day etc..). Customer Support roles come in different specialisations:

→ iGaming Customer Support Jobs

Operations

These roles can be seen as the roles who keep the business side of each iGaming company running. Operations is very diverse. These roles are following:

→ iGaming Operations Jobs (Sports Trader, Fraud, Payment)

IT & Technology

IT departments make up a big part of most online iGaming companies, as the website is the heart of the business.

→ iGaming IT & Technology Jobs

Marketing

→ iGaming Marketing Jobs

Other

→ iGaming Finance Jobs
→ iGaming Other Jobs (Product, Legal, HR..)

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Jobs in iGaming is the first job board for the iGaming industry: Online Casino, Betting, Trading and Poker jobs.


We work hard to show you the most attractive vacancies from the best employers in iGaming. All vacancies come directly from the employers, which means you won't find any recruiter vacancies here. All applications are sent directly to the employer. We believe that the job seeker comes first.


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